I use a simple framework when planning wayfinding projects. It is called ABCD. You can learn a lot about the framework in the 30 minute talk I gave at Webexpo 2022 in Prague. The following link has both video of me talking and the slides — Successful Journeys. A new workshop canvas The canvas…

I am glad to be running a new workshop at EuroIA conference in Marseille at the end of September. You can read about the conference, all the workshops and talks, and buy tickets (there are only 100) on their website EuroIA22. I now try to provide pre-workshop information to prospective…

I have made some new stickers and cards for the workshops I facilitate. They are deliberately pointy to force participants to think about how they value their own knowledge and the knowledge of people they are sharing a time and place with. I am going to use this post to…

These are some tactile and Braille interpretation materials for a new English Heritage project — read about it in this Guardian article. It was a fairly low budget project that needed fast delivery so all elements were kept fairly simple in design terms. However, the key point is that we…

In 2018 I was doing work on Forgetting in design. This was mostly due to a mix of work in Dementia and human centered design concerns about the demand for Memorability made by some products and services. …

In-person workshops are back in 2022 and I have re-started SensoryUX workshops for conferences. Obviously, there are changes to the content after a few years of being stuck at home reading research and doing projects. In terms of workshop design, the main change is breaking it into three parts: design…

Yesterday both Presidents Biden and Obama tweeted out statements on Twitter. They wanted to communicate their concerns about the leak from…

This post is about what I’ve been designing for the first in-person workshops I’ve run in two years. I have run many online workshops and changed how I facilitate during that period. I am now transferring back what I learnt in hybrid and online into physical and in-person. The two…

Alignment – that moment when you sense which way you are pointing relative to other people and things – is hugely important to projects. Yet organisations too often go straight past that moment and plunge on into the ‘real work’. What happens is that the project and its team members…