Deserving Design

Alastair Somerville

1 min readFeb 11, 2020

--

This is a short (8 minute) talk about some historic biases that underlie the provision of public services.

These biases are about sorting the population into good and bad.

Deserving and undeserving.

How does service design deliver better services and help fix these biases?

Alastair Somerville

Written by Alastair Somerville

Sensory Design Consultant, usability researcher and workshop facilitator. www.linkedin.com/in/alastair-somerville-b48b368 Twitter @acuity_design & @visceralUX

More from Alastair Somerville

Design circles – a workshop design tool

Alastair Somerville

Design circles – a workshop design tool

This is a quick post on a small tool I use when designing workshops. It’s a tool to consider what any workshop activities are for and how…

2 min readNov 3, 2018

--

1

German tanks in the 1940's: brilliant engineering can’t work with authoritarians

Alastair Somerville

German tanks in the 1940's: brilliant engineering can’t work with authoritarians

Following on from my Soviet Tanks post, this article is about how German tanks developed during World War 2.

8 min readJul 3, 2017

--

1

Three postcards overlaid on Alignment, Wayfinding and Network Thinking

Alastair Somerville

Aligning ourselves: human-centered design thinking

This post is a few notes on some ideas raised during the Unlearning Design Thinking workshop at the 2021 Information Architecture…

7 min readMay 12, 2021

--

Square card held up — text says Do not flip this card. Let us now assume we are kind, astute and capable

Alastair Somerville

Do not write off human centred design before it has started

There is an old conservative trick to stop radical change happening. Politicians and journalists talk as tho such a change has happened and…

5 min readOct 10, 2020

--

2

See all from Alastair Somerville

Recommended from Medium

Unleashing Creativity: The Four-Step Journey to UX Innovation

Annaliese Emenike

Unleashing Creativity: The Four-Step Journey to UX Innovation

In the realm of user experience (UX) design, the ideation process can often feel like a formidable task. However, discovering that ideation…

3 min readJul 30

--

Through the portal we go; mapping for the new world

Sally Lowndes
in
OnionCollective

Through the portal we go; mapping for the new world

Dense community networks bring resilience, equality and agency to our places: how we’re mapping and exploring social capital to test and…

12 min readJun 20

--

1

Lists

Stories to Help You Grow as a Designer

11 stories415 saves

Interesting Design Topics

203 stories257 saves

Figma 101

7 stories303 saves

Icon Design

31 stories167 saves

From Concept to Creation: Unleashing Strategic Thinking in Design

Lavanya Gopalaswamy
in
Roposo Design

From Concept to Creation: Unleashing Strategic Thinking in Design

A framework for designers on how to adapt their thinking and play different parts while designing products

9 min readNov 16

--

3

A simple framework for Service Design teams

H Locke

A simple framework for Service Design teams

Four methods to solve four problems

6 min readOct 16

--

1

Engaging #funders for relational, collaborative change

Brendon Johnson
in
Fito Network

Engaging #funders for relational, collaborative change

Embracing funders to invest in systemic change through relationships, networking, and play…

3 min readNov 7

--

A quote from Peggy Noonan reading ‘Where you falter, alter’ on a page of a book called Everything I know About Life I Learned from Powerpoint

Alysia-Marie Annett
in
Royal Greenwich Digital Blog

Tailor your content approach to your organisation’s context

6 min readJul 28

--

See more recommendations

Help
Status
About
Careers
Blog
Privacy
Terms
Text to speech
Teams