Thinking about museum talk on biases in communication and interpretation. Here are three opportunities to stop.

Stopping is how space is made for new voices, new ideas and new activities.

Stopping is how codesign and participatory design is enabled.

Stop talking

Bias to keep taking and not listen or allow others to speak. Institutions can fill conversations with their content and leave no space for other voices.

The power of the institutional voice.

Stop being right

Bias to being right in terms defined and controlled by institution. Institutions can impose narratives that overwhelm other experiences and ways of knowing.

The power of institutional opinion.

Stop being there

Bias to control the spaces and what happens there. Being there affects what people feel they can do.

The power of institutional presence.



Alastair Somerville

Sensory Design Consultant, usability researcher and workshop facilitator. Twitter @acuity_design & @visceralUX