Thanks. Yes. I did skip over that split (partially due to lack of knowledge, partially due to the point I was making). Empathy exercise don’t really seem to engage cognitive empathy as the viscerality of experience engages emotions and, maybe, affective empathy. So, with a longer framing (not just the apps and blindfolds) and more use of conversations with people with lived experience then cognitive empathy might be usable.

--

--

Sensory Design Consultant, usability researcher and workshop facilitator. www.linkedin.com/in/alastair-somerville-b48b368 Twitter @acuity_design & @visceralUX

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Alastair Somerville

Sensory Design Consultant, usability researcher and workshop facilitator. www.linkedin.com/in/alastair-somerville-b48b368 Twitter @acuity_design & @visceralUX