The Uncanny Valley of Digital Service Design

Image from Buzzfeed article

Seeing the truth

Mechanical Turk etching of interior

The uncanny valley of service design.

Downton Abbey

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Sensory Design Consultant, usability researcher and workshop facilitator. www.linkedin.com/in/alastair-somerville-b48b368 Twitter @acuity_design & @visceralUX

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Alastair Somerville

Alastair Somerville

Sensory Design Consultant, usability researcher and workshop facilitator. www.linkedin.com/in/alastair-somerville-b48b368 Twitter @acuity_design & @visceralUX